Number Porting Guide: How to Transfer Your Phone Number

Vitel Global
6 min readAug 15, 2023

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Vitel Global Communications

Do you own a business and want to change business phone numer providers?

Are you planning for your business expansions yet keep the same number?

If so, you should look for a solution that won’t negatively affect your clientele or business; this is where the concept of business number porting comes in. Here, we offer a thorough explanation of number porting, addressing necessary inquiries like what it is, how to port numbers, and how the procedure benefits your company.

Definition of Number Porting:

Changing or moving a phone number from one VoIP communications provider to another is known as number porting, and depending on the providers you’re leaving and the one you’re joining, the process frequently carries a cost.

There are a variety of reasons why you and your company might want to switch providers.

  • Many business owners may decide to change because they’ve discovered a less expensive option, and their current provider isn’t providing competitive rates with rival providers in the market.
  • Another reason might be that your current provider isn’t offering the best solution for your company; for instance, maybe your company wants to move everything to the cloud.
  • Businesses frequently acquire many over time as they grow along with their provider and don’t want to lose them when they switch providers, which would entail spending money on new numbers, giving them to each employee, and changing the signatures on every piece of collateral, website, and online profile.

How Might Number Porting Benefit My Company?

  • First and foremost, not porting your current numbers and purchasing new ones is a very costly and inescapable decision because businesses need to go through and update the numbers on items like your website, online profiles and business listings, email signatures, business cards, customer documentation, and more, it can also cause significant disruption to your business as the customers are accustomed to calling you at your current number and might even be perplexed by a new one.
  • When changing providers, businesses won’t be forced to continue using a service provider who isn’t a good fit, so there is no need to go through the hassle of updating your phone number with websites, apps, and banks that all use your mobile number, not to mention your family, friends, and coworkers.
  • Brand Persistence: Small, medium-sized, new, or old businesses can update their communications without having to give their clients and customers a new phone number allowing brand continuity while not upsetting your customers or disrupting your business
  • Keep Your Company Number: By porting, you can prevent sacrificing changing a crucial aspect of your business, like reducing administrative and rebranding costs even more.
  • Simple Method: The entire porting process is straightforward as the only thing you must do is get your PAC and send it over; occasionally, you might need to verify your identity, but that is generally all there is to it.
  • Efficiency in time: The duration of the process can occasionally be a day or less, depending on the company you are porting to, and nothing else on your mobile device will be impacted.
  • Drives service providers to enhance their offerings as customers can easily switch providers if their current one is giving them problems; service providers are compelled to take action to keep customers from leaving.
  • Network providers will be aware that to retain customers, they must keep their services current, effective, and of a high caliber, and this is a great advantage because it increases the likelihood that providers will offer discounts and better services for a lower cost, allowing you to select the best service at the lowest cost.
  • Keep Your Number Active: Your number will be made available to others if you don’t port it as anyone can buy your number and claim it as their own and it would not only make it difficult for people to contact you, but if you run a business, it might lead people to believe that you are no longer in operation so always keep the number active.
  • Region Codes: There are only so many numbers in each area code, making it challenging to find a new number in a well-known area code, so finding a new number with the same area code would be much more complicated than porting with an existing number.
  • Online Number Transfer: If you are relocating abroad, you might want to switch to a virtual provider to avoid additional costs. So, by porting your work mobile number to a virtual provider, you can get rid of your business phone but keep your business number.
  • Cheap: The service of porting is inexpensive, and your provider won’t charge you to port out, but if you are porting a landline or business number, then some providers charge you to switch to them.

What Is The Process Of Number Porting?

Ensure that your phone number is mobile: Make sure your phone number is portable first, and ask your current provider is the most straightforward course of action because they can test your number for portability and provide a quick response. Case if you cancel your number before porting that is one situation where it might not be portable.

Call your new service provider: Tell your new business phone service provider that you want to port your number when you get in touch with them, and keep a recent phone bill on hand to save time; it contains crucial details needed for the porting process, including the billing phone number, account information, services purchased, and service address.

Fill out the number request form: You will then be required to complete a number request form with information about your current phone service, customer and account information, installation address, primary billing number, any associated numbers, porting information, and fees and, if necessary, to connect with your old provider, your new one needs all of this information.

A Letter of Authorization should be sent to the new provider: It is a letter giving your new provider permission to port your number and obtain the necessary data to make that possible, and if everything is in order after that, your new supplier will start the porting procedure.

Potential Problems with Porting Numbers:

The following are some obstacles that could hinder the number porting process:

  • Your phone number is no longer active or in use because it has been terminated.
  • Your new service provider does not have coverage in your area.
  • No interconnect agreement exists between your new provider and the old carrier possessing the number.
  • Contact information is required to demonstrate ownership is incorrect if the name and address are incorrect.
  • Phone number entered incorrectly by user error; phone number not found.

Role of Vitel Global Communications in the Porting Process:

  • It precisely offers this as a component of our number porting service, taking care of the entire process from beginning to end and saving you much time and hassle regardless of your company’s circumstances.
  • Implementing our number porting service can happen concurrently with adopting our service integrations, allowing your business to continue operating without interruption or at any time after you sign up.
  • You can break long-term agreements for services that are of low quality or are very expensive by porting your business number with enhanced communication features and capabilities.
  • No high bills each month
  • Instant responsive and reliable customer and technical support
  • Utilize our international phone services to extend your global reach.

How adding extension to phone number?

So, stop searching, as you are just a click away.

Learn how to transfer your phone number with our comprehensive number porting guide. Simplify the process and switch carriers seamlessly.

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